02 and 03 numbers are charged at standard call rates and included in most mobile and landline operators inclusive minute packages.
If you’re looking for a new mortgage, contact a mortgage broker who’ll be able help you find the right mortgage for your individual needs.
You can find a mortgage broker by searching online or by asking friends or family for personal recommendations.
If you’re looking for a buy to let mortgage and you’d prefer to deal with us directly you can contact us on 0161 638 5900.
You can use our online mortgage form to save time with things like requesting a mortgage or redemption statement, switching your mortgage, enquiring about borrowing more and making changes to your mortgage.
Alternatively, you can call us on 0333 321 1000. Please have your mortgage account number to hand. You’ll be asked to enter this in your telephone keypad so we can identify you and best direct your call.
Or email the team at Mortgage.Servicing@aldermore.co.uk.
Our contact centre opening hours are Monday to Friday, 9am to 5pm.
If you’re coming to the end of your current mortgage deal or you’d like to see your switching options:
You can email us at
product.switch@aldermore.co.ukOur contact centre opening hours are Monday to Friday, 9am to 5pm.
If you’re looking to borrow more or reviewing your portfolio:
You can email us at
mortgage.advisers@aldermore.co.ukOur contact centre opening hours are Monday to Friday, 9am to 5pm.
If you’re worried about making your mortgage payments we want you to know that we’re here to support you.
If you’re experiencing money worries, please complete our income and expenditure form and send it to us. We’ll then review your circumstance and contact you to see how we can best support you.
You can also email us at mortgage.support@aldermore.co.uk and we’ll contact you. Visit our money worries page for more information and how to get independent advice. You can also get in touch with us on 01733 821 388.