This page is for intermediary use only. If you're not an intermediary, please
return to our customer website
This page is for intermediary use only. If you're not an intermediary, please
return to our customer website
Service levels updated on 06 March - view our latest turnaround times here >
We have three levels of residential lending criteria to help you find the right mortgage for your client.
Standard and specialist buy to let mortgages, including HMOs, limited companies, multi unit freehold and multi property applications.
View our product switching guide and information on how to switch your clients to a new mortgage.
For owner-occupied and individual buy to let applications. You can log in to our Residential Mortgages Broker Portal or register here.
For HMOs, limited companies, multi unit freehold and multi property applications. If you’ve already registered for our Commercial Mortgages Broker Portal, you can log in here.
1day |
1days |
3days |
4days |
3days |
20days |
|
DIP referrals
|
Initial packaging review
|
Underwrite on fully packaged cases*
|
Additional document assessment
|
Review for offer**
|
Underwrite to offer
|
1day |
1days |
3days |
4days |
3days |
28days |
|
DIP referrals
|
Initial packaging review
|
Underwrite on fully packaged cases*
|
Additional document assessment
|
Review for offer**
|
Underwrite to offer
|
Platinum Broker is a service proposition that revolves around you; helping accelerate the journey to "yes".
From quicker lending decisions, to priority call answering, it's all about providing you with a great, personal service and making it quicker and easier to get business done.
We’re excited to let you know that we’ve launched our new online searchable lending criteria.
We've listened to your feedback and have developed this tool to help you quickly and easily search our lending criteria, so you can better support your clients.
Our phone lines can get busy, so this tool saves you the hassle of calling us for simple criteria questions. Just search for whatever you need.
What does this mean for you?
Find out what you need to complete a deal as quickly as possible.
Criteria and documents for intermediaries who wish to appoint their own conveyancer for specialist buy to let applications.
The Financial Conduct Authority (FCA) introduced the new Consumer Duty. Discover how we've taken these updated consumer protection objectives into account.
IF YOUR CLIENT FAILS TO KEEP UP PAYMENTS ON THEIR MORTGAGE THEIR PROPERTY MAY BE REPOSSESSED.