If you’re applying for an account and we can’t complete our electronic checks, we may ask you to send us some documents to help us confirm your identity.
This will normally be one proof of identity from List A and one proof of address from List B for the directors and business owners. Please note we can't accept original copies of documents marked with an *, you’ll need to send us certified copies of these.
List A - Proof of identity
- Valid UK Passport*
- Valid UK Driving Licence* - photo card, full or provisional
- Valid Non-UK passport* or National ID Card*
- HM Forces/Police Warrant Card
- Firearms certificate or shotgun licence
- Identity card issued by the Electoral Office for Northern Ireland
- Letter from Benefits Agency/other Government Agency confirming a right to or receipt of state benefits/tax credits. Issued within the last 6 months or valid for current tax year
- HMRC document such as tax notification/tax assessment/statement of account/notice of coding/NI contributions bill. Issued within the last 6 months, or valid for the current tax year, P45s and P60s aren’t acceptable.
List B - Proof of residential address
- Valid UK Driving Licence* - photo card, full or provisional (if not used in list A), or an old-style paper
- Current bank or credit/debit card statement issued by a UK regulated financial sector firm and less than 90 days old – includes bank or building society savings books
- Current mortgage statement issued by a UK regulated financial sector firm, the latest statement issued within last 12 months
- Utility bill or landline telephone bill showing the landline number, as quoted on the application, and less than 90 days old
- Council Tax Bill for the current financial year
- Letter from Benefits Agency/other Government Agency confirming a right to or receipt of state benefits/tax credits (if not used in list A). Issued within the last 6 months or valid for current tax year
- HMRC document such as tax notification/tax assessment/statement of account/notice of coding/NI contributions bill (if not used in list A). Issued within the last 6 months, or valid for the current tax year, P45s and P60s aren’t acceptable.
