From 7 October 2024, if you make a payment using the Faster Payment Scheme (FPS) or the Clearing House Automated Payment System (CHAPS) within the UK, you may be eligible for a refund if you become a victim of an Authorised Push Payment (APP) scam. This provides some protection in case you're tricked into sending money to a fraudster.
The new rules apply to everyone using Faster Payments and CHAPs, including payment service providers (PSPs) that offer accounts in the UK. This affects:
To learn how to make a claim and/or view the exclusion list, please click the button below.