Managing your personal savings account is easy.
You’ll need your Customer ID, password and memorable details to log in.
If you’ve recently opened your account, your Customer ID will be on its way to you through the post and you should normally receive this within five business days of opening the account.
When you save with Aldermore you have the added peace of mind that comes from knowing your money is protected up to a total of £85,000 per eligibile person by the Financial Services Compensation Scheme, the UK’s deposit guarantee scheme.
We know how complicated things can be when someone close to you dies. We’re here to help and support you, and this guide explains what you’ll need to do about any savings accounts that are held with Aldermore.
The base rate is the rate the Bank of England charge banks and lenders when they borrow money, so it influences what borrowers pay, and also what savers earn.
If you have a variable rate mortgage or savings account with Aldermore, you can find out more about what a base rate change means for you here.
Existing customers can log in and send us a secure message
You can email us at
service@aldermoresavings.co.uk
When you email us, please avoid including any personal information like passwords for your safety. You can easily update your details or change your password through Internet banking. If you want to find out about account specific information, we recommend Secure Message.
23rd December: 8am-8pm
Christmas Eve: 9am-1pm
Christmas Day: Closed
Boxing Day: Closed
27th December: 9am-5pm
28th December: 9am-5pm
29th December: 10am-4pm
30th December: 9am-5pm
New Year's Eve: 9am-5pm
New Year's Day: Closed
Thursday 2nd January: 8am-8pm
Friday 3rd January: 8am-6.30pm
23rd December: 8am-8pm
Christmas Eve: 9am-1pm
Christmas Day: Closed
Boxing Day: Closed
27th December: 9am-5pm
28th December: 9am-5pm
29th December: 10am-4pm
30th December: 9am-5pm
New Year's Eve: 9am-5pm
New Year's Day: Closed
Thursday 2nd January: 8am-8pm
Friday 3rd January: 8am-6.30pm
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