Withdrawing money or closing your account

With a Single Access or Double Access Account, your interest rate depends on how many times you take money out in any anniversary year. An anniversary year is the 12 month period commencing on the opening date of your account and then renewing on each annual anniversary.

  • Single Access Account - if you make two or more withdrawals in an anniversary year, a lower interest rate will apply from the day of your second withdrawal to the day before the anniversary of your account opening. From your anniversary date, your interest rate and withdrawals reset.
  • Double Access Account - if you make three or more withdrawals in an anniversary year, a lower interest rate will apply from the day of your third withdrawal to the day before the anniversary of your account opening. From your anniversary date, your interest rate and withdrawals reset.

A payment of interest away from your Single or Double Access Account won't be classed as a withdrawal. 

If you withdraw money from one of our Cash ISAs and don’t replace it within the same tax year, the tax free status of the withdrawn money will be lost.  In order to make the most of your tax free allowance, you can transfer your Cash ISA to another provider.

You can see the current interest rate on your account in the Account Details section in internet banking and any withdrawals you make will be shown on your online statement.