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New and existing case enquiries

For new business enquiries and submitted DIP’s – choose IVR options 1>2>1

For submitted applications in our underwriting process – choose IVR options 1>2>2

We're open from 9.00am – 6.00pm Monday to Friday.


Find your Business Development Manager - new enquiries

Postcodes covered: AB, DD, DG, EH, FK, G, IV, KA, KW, KY, ML, PA, PH, TD

Alternatively, you can contact our office BDM team on 0333 321 1000 

Grant Nisbet

Business Development Manager

Postcodes covered: BB, BD, CA, HD, HX, LA, M, OL, SK, ST, S

Alternatively, you can contact our office BDM team on 0333 321 1000 

Tom Goldie

Business Development Manager

Postcodes covered: BL, CH, CW, FY, L, LL, PR, WA, WN

Alternatively, you can contact our office BDM team on 0333 321 1000

Carly Phillips

Business Development Manager

Postcodes covered: B, CF, DY, GL, HR, LD, NP, SA, SY, TF, WR, WS, WV

Alternatively, you can contact our office BDM team on 0333 321 1000

Hayley Gittins

Business Development Manager

Postcodes covered: BA, BH, BS, DT, EX, PL, SN, TA, TQ, TR

Alternatively, you can contact our office BDM team on 0333 321 1000

Max Thompson

Business Development Manager

Postcodes covered: DH, DL, HG, HU, LS, NE, SR, DN, TS, WF, YO

Alternatively, you can contact our office BDM team on 0333 321 1000

David MacKenzie

Business Development Manager

Postcodes covered: CV, LU, MK, NN, OX, NG, DE, LE, LN, PE, AL, HP, WD, EN

Alternatively, you can contact our office BDM team on 0333 321 1000

Simon Harvey-Ricketts

Business Development Manager

Postcodes covered: CB, CM, CO, IP, NR, RM, SG, SS

Alternatively, you can contact our office BDM team on 0333 321 1000

Hannah Buckenham

Business Development Manager

Postcodes covered: W, WC, SW, SE, NW, N, EC, E, IG, BR, DA, ME, TN, CT

Contact our office BDM team on 0333 321 1000

Postcodes covered: SO, RG, PO, GU, SL, UB, TW, KT, SM, CR, RH, BN, HA

Alternatively, you can contact our office BDM team on 0333 321 1000

Danielle Walters

Business Development Manager (working days Monday - Thursday)

Other contact information

See our mortgage product switch documents for more information.

You can switch up to 17 weeks before the end of your client's current deal.

Select IVR option 1 > 2 > 3

If you're a solicitor and you'd like to request a full redemption statement for one of your customers, you can use our online request form.  Statements will be sent to the email address you provide when we've verified this. 

For any partial redemption requests, please contact our team at mortgage.servicing@aldermore.co.uk or 0333 321 1000.

02 and 03 numbers are charged at standard call rates and included in most mobile and landline operators inclusive minute packages.